Before Sending Message

• [ ] Make sure to have your own WA contact database

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Don’t buy or get numbers by scraping from groups.

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• [ ] Ask contacts to save your number

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You can ask directly or provide value to encourage them to save your contact.

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• [ ] Introduce yourself before selling

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Always greet first, ask how they’re doing, ask their name, and make small talk—especially with older databases. Avoid jumping into hard selling right away! 😂

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Profile Optimization

• [ ] Use Your Real Name

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If possible, use your real name or a customer service name to make it feel more personal.

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• [ ] Use a Real Photo

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Try to use a real photo rather than a store logo or brand image. People prefer chatting with a person, not a brand or store—unless it’s a bot.

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• [ ] Fill Out Info Clearly

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Fill in all necessary info like business hours, address, website, email, etc., to add professionalism. Also, include a catalog with appealing product photos.

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• [ ] Get the Blue Check Mark

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If you have the budget, try using the verified blue checkmark feature on WhatsApp Business. This adds value.

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Copywriting

• [ ] Greet the customer by name.